Free Delivery

We offer FREE DELIVERY of all orders with a total value over £200 inc VAT.
( A charge of £14.40 inc VAT is made for orders under £200 inc VAT. )

Next Day Delivery

Items that are in stock are despatched from our warehouse using DPD's 12:00 Delivery Service. If an order is placed before 3pm Monday to Friday, these items will be delivered before midday the next working day* ( * = Longer delivery times apply to some areas of the UK, including Northern Ireland, Scottish Highlands & offshore islands. )

Real-time Tracking

DPD have a sophisticated REAL-TIME TRACKING system which provides customers with detailed information about their parcel and puts them in control.

1 Hour Delivery Window

On the morning that the your order is due for delivery DPD will notify you of a 1 HOUR DELIVERY SLOT. This minimises any inconvenience caused by waiting in for your parcel. ( Please provide your email address and mobile phone number at checkout ).

DPD 'In-flight' Options

DPD also provide a suite of options ( both on the day of delivery and the night before ), allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:

Select an alternative delivery date
Opt for delivery to a nominated neighbour
Have the parcel left in a specified safe place
Collect the parcel from your local DPD Pickup Shop
Upgrade the delivery. Upgrading to a PRE-10:30, afternoon, Saturday or Sunday Service are possible for most UK postcodes.

Urgent Deliveries?

If you require something more urgently, then please phone our Sales Team on 01707 332104. We can normally arrange Saturday / Sunday deliveries and Pre 10:30 deliveries deliveries by special request. In some cases, we can even arrange same day deliveries for local customers.

Is it in stock?

All products in our webstore have a stock indicator which provides detailed information about availability & delivery times.

If a product shows as IN STOCK, this means that we physically hold the item in our warehouse. An order placed before 3pm Monday-Friday, for these goods, will be delivered the following working day.* An order placed before 3pm on Friday will be delivered on Monday.* Please note that goods will not be despatched or delivered on Bank Holidays.

* = Deliveries to customers in the Highlands & Islands of Scotland, Northern Ireland, the Isle of Wight, Isle of Man and Isles of Scilly may take longer to arrive.

Large Items

Some items are in stock in our warehouse but are too large or heavy to send via DPD. If so, the stock indicator will show an estimated delivery time of 1-2 working days via Palletline.

Available to order

If the product is not in stock but is AVAILABLE TO ORDER, then the product page will show the expected delivery time for the item ( i.e. 2 working days ). When we don't physically have stock of an item we still try to make delivery as quickly as possible, so in most cases we will arrange for the UK Distributor to deliver the goods to you directly if this is the quickest way to get the goods to you.

If we are aware that a product is out of stock or temporarily unavailable then we will show this clearly to avoid disappointment.
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