About Us

'Mercury sells professional sound equipment to customers throughout the UK'

Mercury was established in 2002 as a specialist company selling professional sound equipment for public address systems and live sound reinforcement. Key aims of the company are to provide value for money combined with the highest levels of customer service. Since 2002 the company has grown rapidly and provides customers with the following benefits :

  • Value for Money
  • Straightforward Ordering Process
  • Efficient Order Handling
  • Rapid Delivery
  • Impartial Technical Advice
  • Aftersales Care
  • An extensive range of High Quality Products


    • Our customer base and product range continue to expand. We are careful only to sell products that meet our requirements for quality, reliability and value for money.

    Likewise, we aim to work with suppliers and brands that equal our own high standards of customer service and aftersales care. We want our customers to have an entirely positive experience when they buy from us, in order that we continue to grow through repeat business and customer referalls.

    Buy with Confidence

     We have taken many steps to ensure that you can buy from Mercury with complete confidence :

    i) We display our phone number, address and opening times clearly. We are a premium retailer and we don't hide behind an 'email only' customer service policy. Please click the 'Contact Us' button above for full contact details.

    ii) All credit card transactions are handled securely on our behalf by PROTX using 128 bit encryption.  We support Mastercard Securecode and Verified by Visa for customers that use these facilities.

    iii) All deliveries are sent with Automatic Transit Insurance, so you won't end up out of pocket in the unlikely event that the goods are lost or damaged in transit.

    iv) We guarantee never to supply counterfeit or fake goods. All of our products are sourced directly from the relevant manufacturer's Authorised UK Distributor. We do not 'grey import' goods from Europe or the USA. You are therefore assured of a UK Warranty & UK Aftersales Support.

    v) All new goods come with a minimum 12 month warranty.  Many items come with a longer warranty period. Please read the item description for more details.  If the item fails during the warranty period we will handle the warranty claim on your behalf to save you the trouble of dealing directly with the manufacturer.

    vi) Our terms and conditions are clearly stated on our checkout page.  We comply fully with the Distance Selling Regulations 2000.

    vii) We comply fully with the Data Protection Act 1998.  Additionally, our website does not use 'cookies' to retrieve personal information from our clients.  Personal information entered as part of your order will not be disclosed to third parties or used to send random marketing emails (spam).

    If you have any other concerns please call us on 0845 9000 805, we'll be happy to help.